In order for you to participate in the TenMarks Beta Program, the TenMarks Free Trial Program, and/or other TenMarks products (the "Programs"), you must register on TenMarks. This registration process will require you to provide your name, email addresses, phone number, school and grade level information of the students you're registering, and, if payment will be required for the Programs, your credit card information, including billing address. We call this information "Registration Information."
Mailing Address: Your mailing address may be used to allow TenMarks to mail you various Program materials and payment receipts.
Email Address: Email addresses will serve as your username on TenMarks. The email addresses may be used to send a confirmation email at registration, as well as information and updates to the Programs. We will also email reports, with further information about the progress students are making on the Programs. We may use the email addresses as an additional means of communicating with you and your students about the Programs and TenMarks, including notifying you of updates to the Web Site or its related policies. Credit Card Information: With your consent, we may use and save your credit card information to bill you for the Programs.
Phone Number: Your phone number will serve as an alternate way of contacting you for the same purposes as the email address.
StudentName: A student's name will be used to generate their username, passwords, and customize a student's participation in the Programs, as well as to personalize the reports and updates about the student's progress in the Programs.
Relationship to Student: A parent/teacher's relationship to the student will be used for profile and tracking purposes and to personalize the student's reports.
Student's School Grade Level: We will use a student grade level to group Performance Data of students of similar grade levels so we can assess performance by grade level, and improve the program.
Secondary Uses: Registration Information and other information may be used by us for demographic profiling, statistical analysis, and targeted advertising, although in such cases, the information will be aggregated as ANONYMOUS statistical information.
Participation History: The details of any order you place and the Programs you or a student choose will be collected for customer service, marketing and business purposes.
TenMarks collects information directly from a student, over the Internet, in the form of the interactions that a student makes when participating in the Programs. We refer to the data resulting from such participation, which includes but is not limited to data on when a student starts and stops a lesson, the responses a student makes to questions asked, the timing of a student's student, a student's choice of character and customizations, and the choice of lessons to play as "Performance Data." We will use Performance Data to (1) measure a student's performance in each lesson of the TenMarks Programs and to adapt the Programs to his or her education needs, (2) analyze a student's Performance Data, and provide the student and the associated parent/educator with periodic progress reports about a student's performance in the Programs, and (3) improve the Programs. If we ever need to collect information that is not Performance Data directly from a student, TenMarks will seek your authorization prior to collecting such additional information from a student. In addition, we may aggregate a student's Performance Data with the Performance Data of other students participating in the Programs for marketing and other business related purposes. Aggregate information will be ANONYMOUS and will not identify a student.
Because the TenMarks Programs are individualized and customized for each student, all the information we request from you and students are required for you and a student to participate in the Programs, with the exception of certain information to be used for our marketing purposes to you only. At any time, you may revoke your consent to allowing a student to participate in the TenMarks Programs or refuse to allow TenMarks to further use or collect a student's personal information. Any ANONYMOUS performance data will be retained, but we will no longer use any identifiable information regarding you or a student that you have provided. However, if you do any of the foregoing, you and a student will not be able to participate in the Programs.
You may review and modify your Registration Information at any time by accessing our website using your password, and sending us a support mail with a request to change it.
In order to use the Programs, you and/or your student(s)are asked to submit certain personal information about yourselves and to authorize TenMarks to use that information in a limited number of ways. We ask you and/or the student to ensure that the Parent/Educator has reviewed and submitted a Consent as part of the registration process, which will require you to consent to our collection and use of information directly from a student over the Internet as described above.
You and your students will be assigned a password each to access the Programs through our website, and this password will be used to allow you and the students to use the Programs. The passwords should be kept confidential. Your password will also allow you to review and change the information we collect about you and students.
TenMarks will not send you unsolicited third-party promotional emails.
As a standard practice, TenMarks uses "cookies". A cookie is a small amount of data sent to your browser from our web server and stored on your computer, then sent back to the server by your browser each time you access our website. Cookies enable us to track usage of our website. In addition, cookies are required for the operation of the Programs. Please note that if you refuse the TenMarks cookie (by turning cookies off in your browser or by clicking "don't accept" if you have set your browser to warn you before accepting cookies), our Programs will not work. Cookies cannot be used to gather personal information from your computer.
Congress has enacted a law called the Children's Online Privacy Protection Act of 1998 (COPPA) which is designed to protect children's privacy during use of the Internet. TenMarks has implemented practices consistent with the guidelines provided by the Federal Trade Commission to date. TenMarks will never knowingly request personally identifiable information or private content from anyone under the age of 13 without parental or educator consent. TENMARKS DOES NOT SHARE CHILDRENS PERSONALLY IDENTIFIABLE INFORMATION WITH THIRD PARTIES. If you are a parent, legal guardian, or educator of a user under 13 you may, at any time, revoke your consent to allow a student to use the Programs under your subscription, refuse to allow TenMarks to further use or collect a student's personal information, or direct TenMarks to delete all identifiable information regarding a student that you have provided. To do so, please contact our Privacy Officer at the contact information below. However, if you do any of the foregoing, a student will not be able to use the Programs. If you would like more information about COPPA, please go to http://www.ftc.gov/ogc/coppa1.html.
The Children's Internet Protection Act (CIPA) is a federal law enacted by Congress in December 2000 to address concerns about access to offensive content over the Internet on school and library computers. CIPA imposes certain types of requirements on any school or library that receives funding support for Internet access or internal connections from the "E-rate" program - a program that makes certain technology more affordable for eligible schools and libraries. Our Programs do not provide links to external resources or chat rooms, and do not contain any offensive or inappropriate matter. As a result, any school or library that uses TenMarks Programs will be fully compliant with CIPA. If you would like more information about CIPA, please go to http://www.fcc.gov/cgb/consumerfacts/cipa.html.
The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. FERPA gives parents certain rights with respect to their children's education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level. TenMarks is fully compliant with FERPA. Specifically:
1) Any sensitive online information is transmitted over secure channels.
2) All student data are stored in ways that are not publicly accessible.
3) Security audits are regularly performed to ensure data integrity.
TenMarks does not share student information with any third parties. If a school requests that student data should be sent to a third party, with parental consent, TenMarks would send the data to the school and never directly to the third party. If you would like more information about FERPA, please go to http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html.
The Privacy Officer
TenMarks, Education Inc.
1633 Bayshore Hwy, Suite 234
Burlingame, CA 94010
Or email us at: firstname.lastname@example.org